Broomwood School IT Helpdesk
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App (Install)
App (Purchase)
App (Remove)
App (Update)
Apple Classroom
Apple ID
Apple TV
Charge Cable
iMac Issue
Insurance Claim
iPad (Enrol)
iPad (Loan)
iPad (Return)
iPad (Setup)
iPad (Unenrol)
iPad Issue
iPad Refresh
iPad Restrictions
iPhone Issue
Keyboard / Pen / Case
Lost iPad
Screen Mirroring
Screen Repair
Firewall
FreshSec
MalwareBytes
MFA/2FA
Report Request
Spam / Phishing Email
Spam Caller
Virus / Malware
Add User
Change Request
Disable User
Enrol Fingerprint / Card
AV Adapter
Cable
Case
Charger
Gang Extension Lead
Hardware Disposal
Hardware Return
Headset
iPad
Keyboard / Mouse
Laptop
Loan
Microphone
Mobile Phone
Monitor
PC / Desktop
Smartboard Pen
Speakers
Webcam
Assembly
Exams
Meeting (External)
Meeting (Internal)
Open Day
Open Morning
Other
Presentation (External)
Presentation (Internal)
Webinar
AV Equipment
Blue Screen
Cables / Leads
CCTV
CD
Docking Monitor
Gang Extension Lead
Intercom
Keyboard/Mouse
Laptop
MacBook
Mobile Phone
Monitor / Display
PC / Desktop
PC Move
Projector
SMART Board / TV
Sound
Storage (USB/HDD/SSD)
UPS
VOIP Phone
2FA
Account Locked Out
Account Request (New User)
Account Update
API Key
Disable User
Export
iSAMs Helpdesk (Escalation)
iSAMs Permission request
Module Permissions
Module Query
Password Reset
Registration Issue
Report
Azure Server
Domain
Internet Down
LAN / Ports
No Network Connection
Server Issue
Slow Speeds
Switch
Unstable Connection
Wi-Fi
WiFi Details Request
2FA
Bookmarks
Bookmarks
Calendar Access
Convert Document
Email Forwarding
Email Issue
Excel
Exclaimer Signatures
File Recovery
Forms
Group Update
License
Login Details Request
Mailbox Access
One Drive
One Note
Out of Office
OWA / Webmail
PowerPoint
Sharepoint
Sway
Teams
Webdav
Word
Annual Renewal
Hardware Purchase
Monthly Renewal
Software Purchase
Subscription Cancellation
Generic Request
Meeting
Office Move
Call Forwarding
Calls Not Connecting
Voicemail
Booklets
Paper Jam
PIN
Printing Issue
Relocate Printer
Staples Request
Toner Request
UniFLOW Client
Project
Adobe CC / PDF
Atom Learning
BOB
CENTURY
CPOMS
Domain Changes
Door System
Edval
Evolve
Google Classroom
Lock Down System
My School Portal
PDF Document
School Cloud
School Post
School Website
Securly
Seesaw
SOCs
Wonde
Zoom
Securly- Parent Sign up
Group Policy
Account Login
Fonts
Install
License Key
Save / Load Issue
Screen Sharing / Mirroring
Uninstall
Unresponsive / Not Working
Update
Account Update
Create Account
Disable Account
Group Update
Password Reset
Unsuitable Ads
Web Filter Report
Website Block
Website Unblock
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